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Reflection Questions

The Reflection Questions document can be downloaded at any time and used in a variety of ways. You can view it before starting your work so that you know which questions will be asked in the videos and/or on the webpages. You can also access it at the end of your work so that you can see all your responses to the questions. This tool can be helpful for documenting your learning and referring to later or for sharing it with others in group discussions or as demonstration of your online progress.


Discussion Questions

The Discussion Questions provided below can supplement and extend your individual learning and be used by facilitators or coaches to prompt meaningful discussions.

  1. How is your agency currently guiding the implementation of AAC for its clients, patients, or customers? What are the strengths of the implementation plan? What areas could be strengthened?

    • Common answers
      • Training and education for the AAC learner to learn how to operate the system
      • Training and education for the family, significant others, and support personnel to learn operation of the system and communication partner strategies
      • Vocabulary selection and maintenance
    • Strengths
      • A team approach
      • Well-defined process
      • Responsive to needs of the AAC learner and family
    • Areas of Need
      • Lack of a well-defined process
      • Difficulties accessing professional consultation or services
      • Funding issues
  2. What actions do you currently practice to promote communicative independence when serving and interacting with people who use AAC? Are there actions that you recognize that you need to improve? How are you going to set about learning and integrating these behaviors so that they become natural to you?

    Answers may vary, but include a discussion of the following:

    • Providing enough wait time and honoring the person’s individual response time
    • Allowing the time and supports for the person to answer themselves versus speaking for them
    • Allowing the person to use whatever communication method they choose to use
    • Taking the time needed for the AAC speaker to participate and communicate in activities
    • Always acknowledging the choice made, even if it is not possible to provide the choice at that time
    • Making sure the AAC system is available all day, every day
  3. As a communication partner, give at least one example how you provide support in each of the following roles: organizer, coach, modeler, and advocate.

    Examples given will vary. Common answers:

    • Organizer
      • Make sure that the device is charged and working
      • Position the person so that they are comfortable and can access the system
    • Coach
      • Keep it fun and provide encouragement
      • Talk with them about the importance of social skills like greeting people
    • Modeler
      • Make a paper copy of the pages on their device to use myself
      • Point to key words on their board as I speak
    • Advocate
      • Help them make the necessary contacts when the system is broken or needs updating
      • Remind other listeners to be patient; the AAC speaker may not speak but has something to say and it may take longer

Activities on this page are provided at both the introductory and advanced level and can be copied and used within existing professional development or university coursework.

Introductory Activities

  1. An AAC Speaker Shares His Story

    Watch the video Building Relationships through the Tools of AAC that is listed in the Supplementary Materials section of this module.

    • What was your biggest take-away from listening to Chris Klein?
    • What does AAC mean to Chris? How has it made a difference in his life?
    • Chris spoke about the difficulties people have when meeting someone who uses AAC. What are some of those difficulties? How can they be overcome?
  2. International Efforts to Support Communication Rights

    The International Communication Project (ICP) works to advocate for people with communication disabilities, as well as the families, service providers, and professionals who support them. Review and study the content of the ICP web site:

    • Visit the Stories section and read one article that promotes communication as a human right. Briefly summarize at least three key points given in the article as to why communication is a basic right that should be protected for every individual.
    • Read one article that describes communication services in a country outside of the US. What are some of the opportunities and/or challenges mentioned in the article?
    • Read the Universal Declaration of Communication Rights and Public Pledge of Support. Share these statements with at least one person – a friend, family member, or co-worker. Ask them to share their thoughts on why these communication rights are important to them. Sign the Public Pledge of Support.

Advanced Activities

  1. National Joint Committee for the Communication Needs of Persons with Severe Disabilities (NJC)

    Watch the NJC Video: Principles and Practices for Working With Individuals With Severe Disabilities that is listed in the Supplementary Materials section of this module. The Members of the NJC share their thoughts and ideas that are useful for people working with people with communication disabilities.

    • After watching the video, reflect on how the Communication Bill of Rights can be used in your agency or environment to create a shared belief and values system. What specific steps do you plan to take in your work and/or personal life to use the Communication Bill of Rights to promote access to communication?
    • What is meant by an authentic choice-making and what are steps to ensure it is authentic?
    • What is the relationship between literacy and AAC?
    • Why is an inter-professional or team approach vital when serving a person who uses AAC?
    • Why is it important to recognize the communicative attempts of a person with early, emerging communication behaviors which may be nontraditional? Are there specific elements in the Communication Bill of Rights that address this?
    • What are some myths which have impacted services to people with communication disabilities?
  2. A Strong Advocate for Communication Access Speaks Out

    Watch the TEDx Talk Listen, Acknowledge, Include that is listed in the Supplementary Materials section of this module.

    • How has living with cerebral palsy shaped Glenda Watson-Hyatt’s life?
    • What are some negative perceptions and preconceived notions some people have toward people who do not communicate in traditional ways?
    • What opportunities and barriers has Glenda experienced in her work and personal life?
    • What strategies does Glenda recommend for the listener who is interacting with an AAC speaker?
    • According to Glenda, what important question should always be asked when considering access?
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